Dental Business Management for Managerial Ethics -myassignmenthelp

Question: Discuss about theDental Business Management for Managerial Ethics. Answer: Introduction Dental management business is multifaceted care that takes many factors into consideration. Some of the factors to consider in dental management include ethical issues, ethical codes of conduct and patient protection. Patient protection is another dental management factors that look into patients rights and professionalism at the same time. Ethical codes come with legal provisions and guidelines that set by Australian board of dental practitioners. Dental management takes into accounts patients code of conduct as an aspect that sets the quality of dental health care. It is important to note that more dental business management put the client at the forefront position in quality management being the customer. This implies at the point of relationship building between health practitioners and clients are based on professional mutual benefit and client focus. The following paper explores various elements of dental management. Dental business management Ethics in the dental management Australian dental board presents various ethical codes or standards that are used in dental management in Australia. These ethical codes are formulated following acceptable code of professionalism and legal provisions. This implies that ethics in dental management incorporates both health care practice and cooperates management factors. Ethical standards take into account accepted standards of practice, professional values, legal requirements and healthcare policies. It important to discuss some of these ethical codes of practice that is applied in dental management and is highlighted by Dental Board of Australia. Firstly, professional values and qualities are the foundation of dental codes as outlined by the Australian dental board. The board provides the guiding principles of professional values and qualities when providing dental care to patients or client as much as the relationship between practitioners. In addition, dental professionals are expected to show uttermost care where patents cannot make right decisions and this requires practitioners to make substitute decisions in order to provide good and quality care to patients or clients (OHiggins 2014, pp 186). Secondly, providing good care is based on the principle of beneficence and this is the primary focus of the dental management in Australia. Dental management in Australia is based on the ethical standard of good service provision to clients and other healthcare professionals. This is based on shared decisions and access to the quality care that is expected of any dental service provider. In addition, every dentist is expected to offer service that is benefiting to their clients especially during emergency care and these services should be readily accessible by patients (Fieser 2009). Thirdly, relationships building, especially with clients, are another ethical code that is outlined with the board. The board lay down guiding principle for developing a relationship with clients or patient based on respect, good communications and trust. To ensure that this is taken into consideration, dental practitioners are expected to form a partnership with their client in a more professional and courtesies. In addition, good communication is expected from any dental practitioner coupled with confidentiality of the patients information (Kumar, Yashoda Puranik 2017, pp 332-340). Fourthly, building a good relationship with other health practitioners is a precursor for good client relationship and subsequently good patient care. Good relationship building between dentists and other practitioners is based on respect for all colleagues and other health practitioners. Moreover, teamwork and multidisciplinary approach is another factor that plays a critical role in managing the relationship with other healthcare practitioners. Proper care coordination forms the unifying factors that foster coordination of activities between colleagues and other care-providers (Naidoo 2013, pp 36-7). Fifthly, minimizing risk ethical code is based on the principle of nonmaleficence that provides limited chances for risk in dental care. The key pillars of the ethical code are risk identification, risk management, and good professional performance. The dental ethical code provides the basis for minimizing risk especially those risk that are touching patients and this should be handled with uttermost care. Performance of dental health practitioners is expected to be of a high professional standard that upholds the principle of high-quality service provision. Risk should, therefore, be identified on time and appropriate risk management measures taken to minimize the likelihood of risk occurring (Beauchamp, Walters Mastroianni 2008, pp 3639). Finally, professional behavior is clearly outlined within the ethical codes of practice of dental practitioners. The board indicates that dental health practitioners are expected to uphold professional boundaries that define the boundaries of patient-to-practitioner relationship or practitioner-to-practitioner relationship. Furthermore, the dental ethical codes also outline the expected behavior in reporting, advertising or maintaining health records. This implies that dental practitioner is guided by these code on other events such as investigations, conflict of interest and commercial or financial dealings (Fletcher 2013). Patient protection Dental patient protection is one of the essential aspects of dental business management in Australia and healthcare in general. Patient protection is grounded on some key pillars are these are privacy and confidentiality, patients right protection, safety dental services and risk protection. This patients protection pillars needs a clear and deeper understanding in order to meet the clients expectations. These patient protections are also part of the dental management system that ensures clients receives good service (Kakar, Singh Nanda 2014, pp 68-71). Patients protection works under the dental code of confidentiality and privacy that focus on keeping clients information and records safer enough. In addition, the privacy policy is one of the critical and is grounded in treating client's records and information with high confidence. In this sense, dental practitioners are advised to seek the consent of the client before disclosing any cline's information to a third party. Confidentiality is also part of legal protections that ensure clients records or dental records are protected by the third party. There are legal provisions that give the client protection from the passage of information (NHMRC 2007). Patient right protection is another important client protection that facilitates quality of dental management. Dental clients have various fundamental rights that right to high-quality service, right to fair treatment and right to privacy. Upholding these rights allow dental management to deliver quality dental care. Moreover, client right protection is also part of legal and ethical obligation of dental practitioners and is expected to show professional conduct. Patient's rights are also grounded in country's legal provisions and need protection that is beyond health fraternity (Tyagi, Dodwad, Kumar, Srivastava Arora 2014, pp78-80). Safety dental service is another patient protection pillar that focuses on safer dental procedures and services. For instance, dental services sometimes have deadly procedures such as the use of radiation that requires high client protection. To ensure that patients are protected from deadly rations special clothing protection are used by both clients and healthcare practitioner. Dental radiography is one such procedure that comes along with safety measures that protect the patient from any adverse events. In addition, the Dental Board of Australia indicates, risk management is the primary element of patients protection (Dental Board of Australia 2017). Risk protection as a pillar for dental client protection is based on protecting clients from other medical risk associated with dental services. One example of a risk that clients are protected from is medical errors that may be fatal or injurious. Within the dental ethical codes, risk protection is based ability to detect risk long before occurrence and risk management strategies laid down for client risk protection. Some other risks include risk for infection that is an important adverse event common within healthcare. Protection from risk also considers emergency situations that where clients need to be protected from life-threatening situations and end of life-care (American Dental Association 2009, pp 4853). Patient code of conduct Patients code of conduct is grounded on the basis of professional behaviors and professional relationship building with health practitioners. Some of the key aspects of patients code of conduct are professionalism, cultural safer conduct, safer environment and effective communication. Professionalism approach requires patients to exhibit high professional when dealing with dental practitioners. According to the patients code of conduct, the relationship between practitioner and patient is expected to show uttermost respect coupled with honesty when disclosing personal information to the practitioner. Professionalism aspect of patients code of conduct makes use of professional values and qualities as laid on the ethical code of conduct. Professionalism prevents violence that some patient may exhibit in the course of dental services. Professionalism is essential at the time of patient-centered care that involves dental patients in decision making. Moreover, professionalism is also required at the time of patient partnership and multidisciplinary dental care where an individual role is important in care (Vashist, Parhar, Gambhir, Sohi Talwar 2014, pp 91-6). Cultural safer conditions are one of the key issues in dental management and entail balancing between patient culture and professionalism. Australia is culturally diversified and patients have their own beliefs and culture that may have an adverse effect on dental care. The cultural safer environment requires professional behavior that has minimal violence and contradictory beliefs that prevent quality care. Moreover, cultural safer environment also encompasses family related safety issue that requires the patient to ensure only a few family members are present within the healthcare facility at the time of serious dental operations. Frequent family visitors compromises the safety and risk management within dental care and should be monitored to reduce further risks such as infections (Prasad, Menon, Dhingra Anand 2013, pp 262-268). The safer environment is a priority issue that touches on both patient safety and patient behaviors. Patients code of conduct presents expectations on the safer environment that include sharing of the dental care information with other people. This touches on the equipment and materials that client can bring to the dental healthcare facility at the time of service. The code also ensures that there are minimal risks associated with patients violence against health practitioner. The safer environment requires working harmony between a dental practitioner and patient. This implies that dental health practitioners partnership with patients ensures that the working environment is safer from risk and interference (Prasad, Shivkumar Chandu 2009, pp 20-5). Effective communication offers good care environment and this requires patients ability to provide truthful information. Patients are expected to give honest and truthful information when disclosing personal information to dental practitioners. The honest information assists the practitioner to make right decisions and plan for medications or treatment. Effective communication is therefore important as patient conduct for better dental management. Effective communication also facilitates consent that authorizes specific practice in dental care. In addition, medical practitioners are also required to understand the patients language and communication skills to assist in case of sharing information (OHiggins 2014, pp 186). Information sharing codes of conducts touch on the ability of the patient to share their own medical information with other people outside the dental healthcare facility. With the current information sharing platforms especially social media, patients are expected to treat their own medical information with the confidentiality as so expected from practitioners. In addition, patients need to not share sensitive information about the healthcare facilities with people as this contradict the social media policies outlined by Dental Board of Australia. For instance, some patients have been reportedly shared information on the state of dental healthcare facilities and this contradicts the patient code of conducts (Naidoo 2013, pp 36-7). Conclusion In conclusion, dental business management is an essential healthcare practice aspect that helps in quality improvement. Ethical standards are the primary dental management pillar that focuses on ethical codes of practice and the required standard of practice. In addition, patient protection and patient conduct take in account personal behaviors and communication to allow the good dental practice. Some other factors such as dental and medical legislation also offer more protection to patients. Moreover, dental business management takes into account professionalism being the precursor for good dental services and professional values. Finally, offering client protection not only fulfills the legal obligations but also fulfill patient healthcare need expectations. 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